A client portal
that shows only their sites.
Invite a client contact and they see that one client’s sites, incidents, status pages and monthly reports, read only, enforced by the server and the database. They see nothing of your other clients, and they take no seat.
- From Team
- Read only
- Takes no seat
How it works
One invitation per client contact.
Group sites by client
On each site’s page, choose its client, or a new one.
Invite the contact
On Members, invite them by e-mail and choose that client under What they see. The role is viewer: read only.
They sign in
They sign in or create an account with that address and open the link. The invitation expires like any other, and you can withdraw it.
What you get
Their sites and nothing else
Not your other clients, your members, billing, alert channels, API keys or branding.
Access you can take back
Withdraw an invitation, or remove the person on Members, and their access ends.
No seat used
A client contact does not take one of your plan’s seats.
The whole record of their sites
Status, checks, incidents with their evidence, planned maintenance, status pages and monthly reports.
Which plans include it
The client portal comes with Team and up; the plan sets how many client contacts.
- FreeNot included
- SoloNot included
- TeamIncluded10 client contacts
- AgencyIncluded1000 client contacts
- Agency PlusIncluded1000 client contacts
Questions about the client portal
What can a client contact change?
Nothing. The role is viewer: they can read their client’s sites, incidents, status pages and reports, and change nothing.
Can they see my other clients?
No. A portal shows one client.
Does a client contact use a seat?
No. Client contacts take no seat; the plan sets how many you can invite.
How do I stop someone’s access?
Withdraw an open invitation, or remove the person on Members.
Let clients see the proof themselves.
Add your sites: checking starts as soon as you do.
No card for the Free plan.