Ask Beam,
with the source of every answer.
On this website Beam answers from the help centre, the product facts, the plans and the guides, and shows the page each answer comes from. When those pages hold no answer it says so and offers to pass your question to a person. Signed in, it reads your own sites, read only.
- On every plan
- Cites its sources
- Changes nothing
How often are sites checked?
Checks run every 5 minutes on Free, every minute from Solo, every 30 seconds from Team when you choose it. See pricing.
How it works
Ask in plain words, on any page.
Open it on any page
The Ask Beam button sits in the corner of every page of this site and of the app.
Ask in plain words
It answers from the product’s own pages and links the one each answer comes from.
Or reach a person
When the pages hold no answer it says so and offers to pass your question to a person.
What you get
A source for every answer
Each answer links the page it comes from, so you can check it.
Says “I don’t know”
When the pages hold no answer, it says so and offers to ask a person.
Your sites, read only
Signed in, it reads your own sites: which are at risk, why one is down, what changed this week. It changes nothing.
Labelled for what it is
The panel says whether it is an automated search or an AI assistant, the moment it opens.
Which plans include it
Beam is on every plan, and on this website without an account.
- FreeIncluded
- SoloIncluded
- TeamIncluded
- AgencyIncluded
- Agency PlusIncluded
Questions about Beam
Is Beam an AI?
It is an assistant, not a person. With no language model switched on, it is an automated search over our own pages; when we switch a model on, the panel says it is an AI assistant whose answers can be wrong. Each answer says if an AI model wrote it; in the app the AI model is used only on paid plans.
Where does what I type go?
With no language model switched on, nothing you type leaves our servers. The privacy notice says what changes when a model is on.
Ask about your monitoring, in plain words.
Add your sites: checking starts as soon as you do.
No card for the Free plan.