What each role can do
- Owner: everything, including billing and deleting the organisation.
- Admin: members, clients, sites, checks and alerts.
- Member: clients, sites, checks and alerts.
- Viewer: sees everything, changes nothing.
Good to know
- Confirm your own e-mail address first. The app asks you to before you can invite anyone.
- The plan limits the number of people. An open invitation counts as a person until it is accepted or withdrawn.
- Owners and admins must use two-factor sign-in, so an invited admin sets it up at their first sign-in (how).
- To remove someone, use Remove next to their name. They lose access to the organisation at once.
- If a colleague has lost their second factor, an owner can use Reset two-factor sign-in on the Members page when that colleague belongs to no other organisation; they set it up again at their next sign-in. Other cases go through support (lost phone or recovery codes).