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Alerts and checks

How do I send alerts to Teams, Discord or PagerDuty?

Updated

Short answer

Open Alerts, and under Where should alerts go? pick the service: Microsoft Teams, Discord, Telegram, Google Chat, PagerDuty, Opsgenie or ntfy. Paste what it asks for and press Add and test. A test message is sent right away, and alerts start only once the service has accepted it. These channels are on every paid plan; the Free plan alerts by e-mail and push.

What each service asks for

  • Microsoft Teams: the address of a workflow “Post to a channel when a webhook request is received” in that channel.
  • Discord: a channel webhook (Channel settings, Integrations, Webhooks). Alerts never mention @everyone or a role.
  • Telegram: a bot you create with @BotFather, added to the chat, and the chat id.
  • Google Chat: a webhook of the space (Apps and integrations, Webhooks).
  • PagerDuty: the integration key of an Events API v2 integration. A confirmed incident opens a PagerDuty incident and its recovery resolves it.
  • Opsgenie: the key of an API integration and the region of your account (EU or US). An incident creates an alert and its recovery closes it.
  • ntfy: the address of a topic on ntfy.sh or on your own ntfy server, and a token if the topic is protected. Anyone who knows a public topic’s name can read it, so pick a long name or protect it.

Good to know

  • Each address, token and key is stored sealed and is never shown again: the page shows the service and a short fingerprint, never the token, the key or the full address. An address must belong to the service itself (for example discord.com for Discord); anything else is refused. ntfy is the exception: it may be your own server on a public address.
  • The alert names the site, what each region saw and a link to the incident, with an Acknowledge button or link where the service has one (acknowledge and escalate).
  • A channel can belong to one client: under Whose alerts choose that client’s sites, and it gets that client’s alerts only.
  • Each channel gets a limited number of messages a minute, below the service’s own limits; the rest wait a minute instead of being lost.
  • These integrations were tested against the formats each service documents, not yet against the services themselves.

Still stuck?

Tell us what you tried and what you saw. A person reads it and answers by e-mail.

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Beamfar is in its soft launch: the 14-day trial is free and needs no card, and paid plans open soon; their prices may change before then. These answers describe what the app does today.